How to Edit a System User in Senbee Connect

Once a user has been created in Senbee Connect, you can easily update their information, manage their access, and keep records up to date. The User Profile page provides a full overview of each system user and serves as the central place for editing.

Written By Tristan White

Last updated 6 months ago

1. Access the User Profile

  1. Go to the Users section under System in the left-hand navigation.

  2. From the All System Users list, select the user you want to edit.
    This will open their User Profile page.

2. Review General Information

On the profile page, you’ll see key user details such as:

  • Firstname / Lastname

  • Phone & Mobile numbers

  • Email address

  • Language preference

  • Hire date

You can update these fields to ensure the user’s information stays accurate.

3. Manage Groups & Permissions

From the same page, you can assign the user to one or more Groups.
Groups help you control permissions and access at scale. For example, you can place a user in All Employees and External Suppliers simultaneously if needed.

4. Access Events and Databases

The user profile also provides access to:

  • Events – View user-related activity within the system.

  • Custom Databases – Manage records linked to the user, depending on your organization’s setup.

5. Account Status

The Account Status section shows:

  • Current User Status (e.g. Active or Inactive)

  • The date the account was created

You can deactivate a user here if they no longer require access.

6. Add Internal Notes

The profile page includes a notes section for internal use.
Here, administrators can:

  • Write comments about the user

  • Upload related documents or images

  • Keep track of important context not visible to the user

Best Practices

  • Regularly review and update user information to ensure accuracy.

  • Use Groups strategically to simplify permission management.

  • Keep internal notes professional, as they are part of the permanent record.

  • Deactivate accounts promptly for users who leave your organization.